Day 5
Design Chatbot UI for Light Mode and Dark Mode
Chatbots is a very powerful method to use when we want to complete a certain task in the most scalable way (eg. answering common questions, etc.)
We can elevate chatbots by integrating it with AI implementation, as the bot can be smart enough to process the received information and provide relevant feedback. (eg. Siri, Alexa, etc.) (people call these Personal Assistants also)
Apart from those use-cases, we faced some of the most common challenges when designing, here are some of the pain points I can imagine:
1. Chatbot can’t answer everything For this cure, we want to redirect users when they’re having issues (eg. connect them to the live chat agent available)
2. Load/Respond time must be short (quick-reply, guided) one of the ways for designers to help is that we provide user delights in these negative steps (adding micro-interactions, skeleton load, etc.)
(For Light Mode please see the post after this)
(sorry for the late update, had an internet issue for the last couple of days)
What is the most common challenge you faced when designing chatbots?
#fiz #quarantine #andyj
Design Chatbot UI for Light Mode and Dark Mode
Chatbots is a very powerful method to use when we want to complete a certain task in the most scalable way (eg. answering common questions, etc.)
We can elevate chatbots by integrating it with AI implementation, as the bot can be smart enough to process the received information and provide relevant feedback. (eg. Siri, Alexa, etc.) (people call these Personal Assistants also)
Apart from those use-cases, we faced some of the most common challenges when designing, here are some of the pain points I can imagine:
1. Chatbot can’t answer everything For this cure, we want to redirect users when they’re having issues (eg. connect them to the live chat agent available)
2. Load/Respond time must be short (quick-reply, guided) one of the ways for designers to help is that we provide user delights in these negative steps (adding micro-interactions, skeleton load, etc.)
(For Light Mode please see the post after this)
(sorry for the late update, had an internet issue for the last couple of days)
What is the most common challenge you faced when designing chatbots?
#fiz #quarantine #andyj
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